Terms and Conditions

Please Note:
- Fees are calculated individually between the hotel and at home services. If you require care for more than 2 children; (3 - 5 children per sitter), please select the exact number in the extras tab in the booking form above.
Holiday Care - If you are booking on a statutory holiday, please select "Holiday Rate" in the extras tab. For our purposes holidays are as follows:

  • New Year's Day January 1
  • Alberta Family Day February 18
  • Good Friday April 19
  • Easter Monday April 22
  • Victoria Day May 20
  • Canada Day July 1
  • Heritage Day August 5
  • Labour Day September 2
  • Thanksgiving October 14
  • Remembrance Day November 11
  • Christmas Holidays December 24 - 31

Guest Info: Once the booking is complete you will receive an email confirmation of the booking. You will also be receiving a phone call from the front desk informing you of the arrival of your babysitter 10 to 15 min prior to the booked time.
Hotel Booking Form - Waiver Agreement: By booking through Rockabye Babysitter, you hereby agree and understand, that all the parties; Rockabye Babysitters and the parent of the children who are receiving childcare at the Hotel (the Hotel); agrees and acknowledges that Rockabye Babysitter is not operated or managed in any way by the Hotel and the babysitters are selected and contracted by Rockabye Babysitter. I understand and agree to hold harmless Rockabye Babysitter and its owners, directors, officers, advisors, employees, agents, instructors, volunteers, childcare workers, and all other persons or entities acting for them from any and all claims, demands, suits, cost and charges, in connection with or arising out of Rockabye Babysitter childcare service, including but not limited to, personal injury, bodily harm, injury, or property damage occurring while the above child/children is/are in their care at Rockabye Babysitter.
At Home Booking Form - Waiver Agreement: By booking through Rockabye Babysitter, you hereby agree and understand, that all the parties; Rockabye Babysitters and the parent of the children who are receiving childcare at the address provided; agrees and acknowledges that Rockabye Babysitter the babysitters are selected and contracted by Rockabye Babysitter. I understand and agree to hold harmless Rockabye Babysitter and its owners, directors, officers, advisors, employees, agents, instructors, volunteers, childcare workers, and all other persons or entities acting for them from any and all claims, demands, suits, cost and charges, in connection with or arising out of Rockabye Babysitter childcare service, including but not limited to, personal injury, bodily harm, injury, or property damage occurring while the above child/children is/are in their care at Rockabye Babysitter.
Cancellation Policy: Clients are required to notify us of any cancellations to hotelcare@rockabyebabysitter.com 24 hours prior to the approved booking time. Same day cancellations within 24 hours will be refunded at a rate of 75% of the total booking price.